How to Manage a Smooth Work - From - Home Transition

Galit M. Sacajiu, MD, MPH – Director, Medical Education

Work-From-Home Guidelines

Considerations Before Creating the Work-From-Home Policy

  • Set expectations for employees.
  • Align the work-from-home policy with existing company policies and core values.
  • Ensure that employees understand each guideline and their new responsibilities.
  • Establish goals, such as:
    • Maintain work productivity.
    • Enhance employee experience.
  • Consider the following:
    • Suitability of:
      • Employee Characteristics
      • Job Role
      • Home Environment and Equipment
    • Physical Communication With External People
    • Software for:
      • Disseminating Company Updates
      • Timekeeping
      • File Sharing
      • Project Management
    • Risks of Cybersecurity
    • Provision of Office Supplies and Other Requirements

Recommended Tools

For Video Conferencing, Collaboration, and Employee Management
  • Skype
  • Discord
  • Zoom
  • Google Hangouts
  • Time Doctor
  • Monday
For File Sharing and Project Management
  • Trello
  • Assana
  • Podio
  • Microsoft Project
  • OmniPlan

Outlining the Work-From-Home Policy

  • Ask all employees for their suggestions or feedback before finalizing the work-from-home policy. This will help you figure out what factors are realistic or not.
  • Decide whether working from home will be required on certain hours and/or days only or full-time. Consider:
    • Management preferences
    • Employees’ obligations and communication tools
    • Having a team of technical support to assist employees in case of equipment or software malfunction
    • Scheduled internal meetings or events
    • Holding homebased meetings with external people and its accompanying risks
  • When measuring productivity, determine what is more important: time spent working or completed tasks.
  • Consider the technical limitations of certain software.
Approving Applications
  • Discuss:
    • Who will approve the applications
    • The criteria of evaluation
  • Talk to each employee to answer questions and settle concerns.

Fisher, A. “The coronavirus leads to more fully remote jobs.” Fortune Magazine, 08 April 2020
LINK Accessed 29 April 2020.

Kelly, E. L., and Moen, P. “Commentary: Coronavirus may finally force businesses to adopt workplaces of the future.” Fortune Magazine., 10 March 2020
LINK Accessed 29 April 2020.

Larson, B. Z., Vroman, S. R., and Makarius, E. E. “A Guide to Managing Your (Newly) Remote Workers.” Harvard Business Review, 16 April 2020
LINK Accessed 20 April 2020.

Heinz, Kate. “How to Create an Effective Work-From-Home Policy.” builtin, 11 December 2019.
LINK. Accessed 13 May 2020.

Written By

Galit M. Sacajiu, MD, MPH

Director, Medical Education

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Doctor Galit M. Sacajiu article

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